If you would like the Secure help Desk - Then follow these instriuctions:
When ready - Click on the "Secure Help Desk" button above (or in the main Top Menu).
Then - Either open a New Help Ticket or
if you already have a help ticket, Login to follow-up your existing Ticket.
To open a New Ticket- Click on “Open a New Ticket”, Enter your email, name and telephone number then the details of the help you require. We WILL get back to you by email, providing a link to our secure help system with our comments.
With a New Help Ticket you will get a New Ticket Number. You will need this number to open support replies in the future.
Please be specific and to the point so we can help you efficiently. No information will be shared with anyone else*
* Please read our Terms and Conditions for full details relating to Legal requirements to pass information on to the appropriate authority for children believed to be in imminent danger. Click HERE to read.
Education Centre, First Floor, 4, Cordwallis Street Maidenhead, Berkshire, SL6 7BE (Visit by appointment only)
The Admin Centre, Wiltshire
does not accept visitors.
Please phone or email.