Harmony Education Centre
Child Behaviour and Alternative Education Services delivered by experienced, professional teachers.
Currently, The Harmony Centre is a short stay provision.

Secure Help Portal

FREE Secure Help

Welcome to FREE Secure Confidential Help.

Just click on the “Secure Help Portal” button for FREE, SECURE and PRIVATE HELP.
This will take you to our One-to-One help desk.

If you just have a general comment please, click on Contact Us

Need Instructions? see below.

Need help to access the Secure Help Portal -


Then follow these instructions:


When ready -

  • Click on the "Secure Help Portal" button above (or if a general comment, click the Contact Us button above).
    Then -

  • Enter your name, email and select  a name or department in the "Assign to" field under "---Any Operator---". Then type in your main Subject. Copy the Access Code across to the adjacent field (this stops robots completing the form). Then add the main details of the help you require. We WILL get back to you by email, providing a link to our secure help system with our comments and potential help. We monitor the Secure Help Portal regularly 24/7. You may not get an immediate response but your enquiry will receive immediate and urgent attention and will be referred to a specialist who will contact you.

    With a New Help Ticket you will get a New Ticket Number. You can open your email conversation with the help department with that ticket number.

  • When you enter your query please be specific and to the point so we can help you efficiently. 

  • No information will be shared with anyone else*


* Please read our Terms and Conditions for full details relating to Legal requirements regarding passing information on to the appropriate authority for children believed to be in imminent danger. Click HERE to read.

Education Centre,
Unit 13 Lower Mount Farm
Long Lane, Cookham,
Berkshire, SL6 9EE
(Visit by appointment only)

E: info@harmonycbc.co.uk

Main Switch board: +44(0)1628 788314
Copyright © Harmony A E Ltd. -  All right reserved.